TO ORDER

At HSM Collection we strive to not only deliver high-quality furniture pieces, but also to provide a transparent and reliable service. An essential aspect of this service is clearly communicating our delivery times, so that you as a customer know exactly what to expect when ordering our products.

Ordering is easy via our portal. If you do not have a customer account yet, please request one via info@hsmcollection.com. If you are interested in an automatic connection (API connection), please ask about the possibilities.

Delivery times at HSM Collection,

Products in stock (1-2 weeks): Our stock products are immediately available for shipment and have an estimated delivery time of 1 to 2 weeks. We understand that speed is important, and we do our utmost to get these products to you as quickly as possible.

Products in transit (2-4 weeks): In some cases, a product may still be in transit to our warehouse. In this situation you can expect the delivery time to be between 2 and 4 weeks. We will keep you informed of the status of your order, so that you are always aware of the expected arrival date.

Products on backorder (6-10 weeks): If a product is temporarily out of stock and on backorder, we aim to deliver it to you within 4 to 6 weeks.

We understand that delivery times are crucial when planning your purchases. That is why we continuously invest in efficient logistics processes to keep waiting times to a minimum. For accurate and real-time information about your order, you can always track its status via your personal account on our website.

Do you have questions about the delivery time of a specific product or would you like more information? Our customer service is always ready to assist you. Please feel free to contact us at info@hsmcollection.com or call us on +31 (0)36-5465188.

At HSM Collection we do everything we can to make your shopping experience as seamless as possible, from the moment of ordering to the delivery of your new furniture pieces.